Money-Back Policy

Last updated: 2025-04-12

Scope

This policy applies to paid training products listed with THB pricing on fusionchainlink.digital. Custom enterprise statements of work follow separate written refund clauses.

Cooling-off window

Where Thai consumer regulations grant a withdrawal period for distance contracts, you may cancel within fourteen (14) calendar days from purchase without stating a reason, provided digital materials have not been accessed beyond the preview explicitly labeled as exempt.

Eligibility after access

If you download full lab packs or attend live sessions beyond preview thresholds, partial refunds may apply based on consumed value and direct costs already incurred.

Non-refundable items

Third-party examination vouchers, non-recoverable venue deposits for in-person modules, and administrative fees disclosed at checkout are non-refundable once ordered on your behalf.

Process

Email hello@fusionchainlink.digital with your enrollment reference, reason, and preferred refund path. We respond within five business days with status and any documentation requests.

Timing and method

Approved refunds are initiated within fourteen business days to the original payment method where technically possible; otherwise bank transfer with associated fees explained in advance.

Consumer rights (Thailand)

Nothing here limits statutory rights under the Consumer Protection Act B.E. 2522 (1979) and related notifications. If a term conflicts with mandatory law, the mandatory provision prevails. For unresolved disputes, you may contact the Office of the Consumer Protection Board.

Contact: hello@fusionchainlink.digital